Zero-Tolerance Policy

RideCentric & iDesignMeetings maintains a zero-tolerance policy on the use of drugs and/or alcohol, we do not discriminate based on race, religion, color, age, sex, national origin, disability, sexual orientation, veterans status, genetic information or any condition or status protected by law. Immediately upon receiving a passenger-credible complaint regarding discrimination or the use of drugs and/or alcohol by a driver, we shall suspend the respective driver and conduct an investigation into the allegation. The suspension shall remain in place throughout the duration of the investigation.

Any driver found to have violated the company’s zero-tolerance policy shall be prohibited from engaging as a driver for RideCentric & iDesignMeetings and will immediately be dismissed from its duty as a driver for our company.


Wheelchair accessible vehicles are available upon 24 hrs. advance request.


At RideCentric & iDesignMeetings, we strive to provide you with an outstanding service each time in accordance with local, state and federal laws. Should you have any concern about our service and want to file a complaint report, you may report to city of Dallas by dialing 3-1-1 or by calling (214) 670-3111. You also can access 3-1-1 information online by visiting