Peace of Mind

Whether a one-time transfer, private aviation service, executive travel, road show, or that big corporate meeting you've planned for over a year, transportation plays a critical role in the overall perception of the event. At RideCentric, we are clear about our role as your transportation partner; manage the transportation so you can manage the event. Knowing that expectations may be different for each traveler or group, we offer a "Bespoke" experience, tailoring transportation to fit your needs and expectations. Be it one or one thousand, RideCentric is committed to individualized service that wows and delights our customers each and every ride! RideCentric is not just a name, but a promise to provide an experience, one that will leave you relaxed and prepared for wherever the road takes you.

PERFORMANCE QUALITY

Rapid Resolve. Timely solutions with no excuses.

We do our best to be true to our mission, values and promises, offering exceptional service 100% of the time across our entire network. In the unlikely event of a service issue, we will post an incident, investigate the incident within the first 24 hours, and respond with the findings within 48 hours. We’ll include any resolution to ensure future service exceeds your expectations, and we’ll make it right. We will always hold true to our values and mission to deliver upon our promises! No excuses!

SAFETY AND INSURANCE

Essentials. Not Just in Case.

Your Safety-1st. At RideCentric, we've carefully engineered a safety program that exceeds the industry standard. We make Duty of Care our primary concern, because people are our most important asset. From our insurance coverage to hiring policies, affiliate and associate agreements, training and development, we leave nothing to chance. Our Safety1st program focuses on all aspects of safety across our entire network. Around the office, in the car, and while off duty, our associates and affiliates are prepared for the unexpected.

DATA SECURITY

Rest Assured. Your data is safe with us.

Our data security suite is comprised of the latest technologies to ensure your peace of mind. Triple Redundancy Servers Cloud Backup – Every 4 hours all present and future Ride data is being sent to “Cloud” Two Separate Offsite data backups for all system and servers SSL (Secure Sockets Layer) Certification Disaster Recovery - Business-Continuity-Plan Because safety and security isn't just about the ride.

EMERGENCY ACTION PLANS

Emergency Preparedness. Because careful planning is the best defense.

We employ a series of methodologies to ensure business continuity and consistency of service in the event of an emergency. From Rapid Response Teams to our Business Continuity Design, we’ve planned for the worse, to give you our best. People centered plans for our most important assets.

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